Engage with your customers over the long term.

People are more likely to complete it this way. You could follow up with people in the middle if they drop, so it is better than using the usual survey.

You could use it to help people decide which product is best for them, by making them answer various questions, and then give them the best option to them depending on their answers.

You could use a bot to engage with your customers and ask them the basic question at the beginning, and then depending on the results, you can know if a customer is a hot lead or not, and then direct them to your sales team, without needing to interact with everyone from the beginning.

So if you have 100 people on your email list, and 100 on your messenger list, you’ll 3.5x more people to open your message on your messenger list.

Reach more of your audience: Would you rather open your email where you get a lot of emails there, or just open your facebook messenger? According to headliner labs, people are 3.5 times more likely to open a facebook message than a marketing email.

Although, we mentioned it briefly in the intro, here is a more concrete answer why you need to use it now. Now, you are wondering how could you increase your business using chatbots. How can anyone use ChatBot to increase the business? It became easier nowadays, so don’t worry. When you message a company on Facebook and a bot responds immediately giving you various options with various questions to ask, that is a facebook Bot.Īnd don’t worry, you don’t need a team of developers to build you something like that as you will see in the post. We can’t continue this post talking about the new hot trend, without understanding it completely.īasically, a chatbot is a piece of automated messaging software that uses AI to converse with people.Ĭhatbots have been around in some form for decades, and currently they exist on webpages, in apps, on social media-you name it.Ī Facebook Messenger bot is a chatbot that lives in Facebook Messenger, meaning it converses with some of the 1.3 billion people who use Facebook Messenger every month.

How can anyone use ChatBot to increase the business?.

Facebook chat bot